Futian District Recognizes Trusted Restaurants on Consumer Rights Day
On March 11, 2024, the Futian District Consumer Council hosted the 2025 “3.15 International Consumer Rights Day” event at One Avenue Mall. As part of the initiative, Futian officially awarded the fourth batch of Safe Dining Restaurants and launched the creation of its fifth batch of certified establishments.
A Commitment to Consumer Safety and Satisfaction
This year, Futian District has focused on enhancing consumer protection and dispute resolution. Through work innovation and resource integration, the district successfully handled 86,876 consumer complaints from various channels, including:
- 315 Consumer Mediation Platform
- Public opinion reports
- Petitions and complaints
By addressing issues at their source and resolving disputes at the grassroots level, Futian has significantly improved consumer satisfaction and trust.
The Safe Dining Initiative: Raising Food Safety Standards
Futian District has been actively promoting the Safe Dining Restaurant program for several years, aiming to build a trusted “安心餐饮” (Safe Dining) brand. The fourth batch of Safe Dining Restaurants includes 45 highly rated establishments, recognized for their:
- Strict hygiene and food safety standards
- High consumer satisfaction ratings
- Transparent business operations
During the event, representatives of these top-rated restaurants were officially awarded certification plaques as a mark of their commitment to safe and high-quality dining.
Launching the Fifth Batch of Safe Dining Restaurants
With the successful implementation of previous batches, Futian has now initiated the selection process for the fifth batch of Safe Dining Restaurants. The initiative aims to further expand the number of certified food establishments, ensuring that more consumers can dine with confidence across the district.
Why the Safe Dining Initiative Matters
The Safe Dining Restaurant program plays a crucial role in:
- Improving food safety awareness among both consumers and businesses
- Encouraging restaurants to maintain high service and hygiene standards
- Strengthening consumer confidence in local dining establishments
This initiative not only promotes healthier dining habits but also boosts the reputation of Futian’s food and beverage industry.
Looking Ahead: Building a Safer Dining Culture
As Futian District continues its efforts to enhance consumer rights protection and food safety, the Safe Dining Initiative is expected to grow stronger. More businesses are encouraged to participate, ensuring that Shenzhen’s food industry remains a benchmark for safety and quality.
With ongoing improvements in food supervision and consumer services, Futian is setting a gold standard for responsible dining. The recognition of the fourth batch of Safe Dining Restaurants is just another step towards building a healthier and more trustworthy dining culture for all.
Stay tuned as Futian continues to raise the bar for safe and quality dining experiences!
